Vehicle Plate Scanning App

Transformed a problem into an opportunity through a design sprint.

Year:
2020
Category:
UI/UX Design
Tools Used:
Sketch, Illustrator, InVision
My Role:
UI/UX Designer

About

Smartphone application for officers to pull criminal justice information based off of a license plate.


My Role

My role was to lead research & propose a UI/UX design solution as part of an interview design challenge.

Business Goals

A safe and performant mobile digital product for small town police departments who don't have access to higher technology and equipment.

My Role

Mobile app that pulls up owner & vehicle info from license plate number.

KICK-OFF

Mobile application for a police department so that officers could use their smartphones to pull criminal justice information based off of a license plate.
For instance, a patrol officer who is riding a bicycle may notice a suspicious parked car, and he wants to run the license plates.

DISCOVER & DEFINE

The story

Who is Dan?

Why does Dan need the app?

To prevent and identify criminal and suspicious activity through routine plate checks.

When & where will dan use it?

Mostly on the go, in the neighborhood he usually patrols.

Who will use the app besides Dan?

Patrol police officers on bikes or on foot, who don't have access to laptops inside their vehicles and are most vulnerable.

Research

/ Current situation for patrol officers

IDEATION

How can we improve Dan's journey?

Conclusions & Features

/ Quick summary view for registered driver & vehicle

Most relevant information will display on the same page, together, as a summary rather than perform separate searches.
The summary should include:

  • Alert status or clean status
  • State
  • Plate number
  • Registration validity
  • VIN number
  • Registered owner name
  • Registered owner age
  • Alert if registered owner has a criminal record
  • Alert if any warrants or hits are attributed to the owner or the vehicle

/ Include owner's physical description

Physical descriptions help officers to identify if the registered owner is the same as the person driving the car and it would be useful to add as a second step to the search.

/ Search by VIN option

The VIN is tied to the vehicle information in the database, it is useful to add a “search by VIN” feature as well in case the plate is fake or missing.

/ Add overall search stats and notes shared by officers

People can act suspicious even if their car doesn't have any "hits" yet or if their criminal records are clean.
A person with too many searches performed in a short period of time, or notes could alert an officer to be on the lookout.

/ Remind officers to stay aware of their surroundings

Guys like Badguy can alway be on the run and scared, patrol officers are vulnerable if they are looking at their phones in plain sight.

/ Automatically alert police department if a "hit" is located

System will send the GPS coordinates, time of search, all the information on the owner and the car and create an alert in case hits are detected.
In case the officer scanning is hurt officers will have a time advantage to skip a call.
Even if the officer is not in danger, it saves officers the extra step to call in and ask for backup.

/ Flows & Journey

No items found.

USER TESTING

N/A

USER INTERFACE DESIGN

No items found.

HENLO HOOMAN

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